Zengage™
The Retention Arc
Recruitment is just the beginning. True success comes when patients stay engaged and complete the trial. Zengage™ ensures ongoing connection and commitment, with localized strategies to maintain retention across all trial regions.
Measured by PULSE™ and PACT™ – capturing the lived experience and the trust that keeps people engaged.
1
Patient Engagement
Partnering with patients, caregivers, and advocacy organizations to provide long-term support for participants.
2
Retention-focused Engagement
SMS, phone, email, and multimedia strategies designed to keep patients informed and motivated, delivered in their preferred platforms and languages.
3
Enhanced Patient Support & Experience
Personalized concierge reimbursement and travel services, optimized site experiences, and trial journey communications.
4
Regulatory & Compliance Support
Managing all patient- and caregiver-facing communications to ensure they meet global regulatory standards.