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Representation is a Mechanism of Action

  • Matt Kibby
  • Jun 2
  • 4 min read

Inclusion isn’t a gesture – it’s how smarter trials generate sharper signals.



The world isn’t homogenized – your data shouldn’t be.


Clinical trials don’t happen in a vacuum. (Unless the investigational device is a vacuum. In which case – suction noted. Carry on.)


But too often, trials still follow what we call The Proximity Protocol – an unspoken default that favors patients who happen to live nearby, are already plugged into the system, and can say “yes” without rearranging their lives or consulting three generations of family.


It’s not inherently wrong. But it is inherently limited.


And those limits show up later – in the data. In the labels. In the real-world performance. Because the people who will eventually rely on these medicines are gloriously varied: genetically, geographically, culturally, behaviorally. If your trial doesn’t reflect that spectrum, your data won’t, either.


We all know this. So let’s stop simply acknowledging it – and start amplifying what’s already working by integrating smarter, more inclusive strategies that elevate the science.


At CLINVANA, we may not always be involved in site selection or protocol design – but when we are, we bring the same intelligence and strategic clarity we’re known for in recruitment and engagement. Once the trial is live, we bring strategic clarity to participant engagement – as a communications partner focused on amplifying access, tailoring outreach, and helping trials succeed with purpose. We evolve the reach-first tendencies of the Proximity Protocol into The Human Protocol™ – a model of insight-driven engagement, cultural calibration, and message design that turns enrollment into a meaningful, measurable advantage.


Because the goal isn’t just speed. It’s precision – delivered quickly, confidently, and with clarity (and ideally without twelve amendment cycles or caffeine-fueled midnight reconsent marathons).


When the data reflects more people, the insights do more good.


A drug's effect isn’t one-size-fits-all – it’s the product of countless biological, environmental, and behavioral variables working in concert (or occasionally in full-blown jazz improv).


We’ve seen it time and again: differences in genetics, diet, gut flora, co-morbidities, hormone levels, even environmental stressors can influence a therapy’s effect. Not to mention behavioral variables like health literacy, care access, or adherence patterns – all of which shape outcomes in ways spreadsheets still haven’t figured out how to pronounce.


That’s not noise in the data. That is the data.


When trials reflect only a narrow slice of the population, we risk missing the very signals that could guide smarter science. What looks like a minor variation in one subgroup could turn out to be a major unlock in another. But we only see it if we’re looking for it – and we only see it in time if those populations are in the study from the start.


Precision medicine starts with precision representation.And getting that right means asking better questions – earlier, deeper, more human. That’s where Zenrollment™ begins (and where boring outreach strategies go to retire).


Access isn’t about geography – it’s about design.


People can’t join a trial they don’t know about. Or don’t understand. Or don’t trust.

It’s easy to assume access means putting a site somewhere nearby. But true access is far more layered. It’s language. It’s literacy. It’s time off work and child care and a ride to the site. It’s whether the first touchpoint made them feel like a person – or a walking set of lab values.


At CLINVANA, we treat access like an ecosystem. We don’t just identify where the gaps are – we build intentional strategies to close them. Whether that means demystifying materials, supporting site staff with better conversation starters, or building localized campaigns that actually make sense to real people in real communities, we take inclusion from theory to practice (with a few personality-packed metaphors and thoughtfully human-centered messaging).


That’s Zenrollment in action – understanding the barriers before they block the path, and replacing “outreach” with actual reach (and ideally, fewer eye-rolls from site staff).


Bad data is expensive. But avoidable.


Trials that overlook key populations don’t just create equity gaps – they create uncertainty.


What happens when the data set is too narrow? You might hit your endpoints, but your label’s fuzzy. Your payer conversations get weird. Your post-market surveillance becomes a treasure hunt. And you end up answering questions in Phase 4 that Phase 3 could’ve handled – if only the right voices were in the data.

That’s not a fringe case – it’s a missed opportunity.


Smarter trials don’t just expand access – they expand insight. They create stronger, cleaner, more actionable outcomes. And when you partner with someone who brings inclusive strategy to the forefront – well, let’s just say your endpoints feel a lot more pointed (and a lot less like you’re aiming blindfolded at a moving target).


This is how trials earn trust.™


We don’t believe diversity is a decorative flourish. And we don’t pretend that the answer is adding a checkbox and calling it outreach.


At CLINVANA, we believe inclusion is a tool – a precision instrument that sharpens your signals. It stabilizes your studies. It gives your trial team a chance to actually know whether a treatment will perform in the world it’s meant for.


We use The Human Protocol to guide everything we do – from insight gathering to messaging, from strategic site support to in-trial recalibration. And through Zenrollment, we put that philosophy into action:


  • Zenroll™ attracts and activates the right participants, with messaging and outreach strategies tailored to their context.

  • Zengage™ ensures they stay engaged throughout the study, because retention isn’t a side effect – it’s a strategy.

  • Zenlighten™ tracks, refines, and optimizes performance to ensure representation isn’t just a goal – it’s a metric we meet.


We don’t just aim for diversity. We operationalize it. And when we do – trials don’t just enroll better. They work better.


Let’s build the kind of trials the future deserves.


Clinical trials are where science becomes story – the first chapter in a therapy’s real-world life. Let’s make sure that story includes the full cast of characters.

Not because it’s trendy. Not because it’s expected. But because it’s correct.

At CLINVANA, we bring strategy, clarity, and human intelligence to every stage of trial engagement – because we believe the smartest science starts with the truest signals.


So let’s elevate what’s already working. Let’s move beyond what’s been assumed. Let’s evolve the Proximity Protocol into something richer, smarter – more human.



Let’s Zenroll the future – and make it one that works for everyone.

 
 
 

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